26 November 2013

ISES INDUSTRY FORUM
SATISFYING THE PALETTE OF DISCERNING CONSUMERS

A breakfast panel including distinguished industry leaders who will share and discuss their insights into anticipating and satisfying customer needs, that could help to improve and expand your business.

For more information please visit this link.

To register to this event, please RSVP to Karen Chew
ise@smu.edu.sg

Programme Schedule

 

Venue: Singapore Management University
Administrative Building, 81 Victoria St
Function Room 6-1, Level 6
Singapore 188065
Date: Tuesday, 26th November 2013

 

08.30 am – 08.55am Registration & breakfast
08.55am – 09.00am Opening Address by Ms Caroline Lim, Director, ISES
09.00 am – 09.20am Industry Keynote Speech by Mr Edward Chia,
Group CEO and Managing Director, Timbre Group
09.20am – 09.40am Industry Keynote Speech by Chef Christophe Megel, Executive Director,
At-Sunrice GlobalChef Academy
09.40am – 10.10am Panel Discussion with Question & Answer

Mr Edward Chia
Group CEO and Managing Director,
Timbre Group

Chef Christophe Megel
Executive Director,
At-Sunrice GlobalChef Academy

Ms Christina Siaw
Chief Executive Officer,
Singapore Cruise Centre

Ms Caroline Lim
Director, Institute of Service Excellence
(Moderator)

10.10am –10.30am Overview of CSISG 2013 Q3 Tourism and Food & Beverage Results
by Dr Marcus Lee & Ms Caroline Lim
10.30am – 10.45pm Break
10.45am – 11.15am Detailed presentation of CSISG 2013 Q3 Tourism and Food & Beverage Results Announcement by Dr Marcus Lee & Ms Caroline Lim
11.15am End of Event